Advance Career Cyprus

Native English Speaking Client Relationship Officer (Forex) – Limassol

Other Limassol, Cyprus
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Job Description

Advance Career on behalf of our client a leading CySEC registered Forex company is seeking to employ a Native English Speaking Client Relationship Officer;

Responsibilities: Assists customers who wish to open a trading account Handles welcome calls/call-back requests Maintains contact with existing clients to ensure high levels of client satisfaction Provides general information in regards to company’s platforms and services offered Informs and assists clients in relation to the use of all current and future products Provides quality and efficient live support to existing and potential clients Maintains professional internal and external relationships that meet Company’s core values Delivers service and support to customers through live chats, emails, phone calls and meetings Collects customer feedback and follows up e.g. requests for new products and services Suggests ideas and actions to develop the market Coordinates with the marketing departments in regards to planning seminars, expos and translations of certain campaigns

Qualifications : University Degree preferably in Finance or Economics Previous relevant working experience will be considered an asset Native English Computer literacy with very good working knowledge of Microsoft Office applications

Benefits: An attractive remuneration package will be offered to the successful person.